Hot Water Dispenser

1. Indicator light not on & Key operation unresponsive
Cause of the Issue
1. Power cord plug is not properly inserted
2. Circuit board short circuit

Solution
Please check if the power cord is loose. For internal wiring faults, contact a professional for repair, or please provide more internal pictures/videos, and we will offer more help to resolve the issue.
2. Long time to boil water, dispense hot water

Reason: Step-in water intake time can be adjusted for larger or smaller amounts

Solution:
To increase the water output, set the step-in water intake time code 20=1S, adjust the water intake time according to your needs

3. Error code ELL Error code ErH Error code Er1

Cause of Issue
1. Lack of water, low water inlet and pressure, slow water intake
2. Temperature sensor short circuit
3. Low water pressure/water intake valve blockage/short circuit

Solution:
1. Check if the water pressure is appropriate and sufficient, and mark the water level for ELL error, did it work normally during the first use
2. For this code, please contact the after-sales team
3. Dismantle the back panel of the machine, check if the inlet and outlet pipes are kinked, it is recommended to perform water discharge and cleaning every 3 months