Reason
1. The heating plate does not heat up.
2. The control panel is malfunctioning/the switch is broken.
Solution:
Please check if the power cord is loose. If there is a circuit failure inside the machine, you need to contact a professional for repair, or please show more internal pictures/videos, and we will provide more help to solve it.
Reason: Too many ingredients are added.
Solution:
1. Please confirm whether the ratio of pearls to water is reasonable;
2. You can appropriately reduce the amount of one-time cooking to reduce the adhesion of pearls.
3. Please refer to the instructions and stir in time during the cooking process.
4. After cooking, you need to use cold water to filter and disperse, which can achieve a better appearance and more elastic taste.
5. Due to differences in raw materials in the market, please refer to the instructions to adjust the cooking time setting.
